{"id":3441,"date":"2022-06-02T15:23:09","date_gmt":"2022-06-02T19:23:09","guid":{"rendered":"https:\/\/leapsparkagency.com\/leap-agency\/?post_type=work&p=3441"},"modified":"2023-03-20T12:59:53","modified_gmt":"2023-03-20T16:59:53","slug":"premier-health","status":"publish","type":"work","link":"https:\/\/leaphumanx.com\/work\/premier-health\/","title":{"rendered":"Premier Health"},"content":{"rendered":"\t\t
As the largest healthcare provider in Central and Southern Ohio, Premier Health was suffering from a common problem in healthcare \u2013 too much content stuffed into the existing website with little to no thought about a good consumer experience.Through years of stakeholder requirements, the website was bloated, disorganized and offered multiple calls-to-action at every turn. It had become a barrier to great care. It had become in need of a major overhaul \u2013 enter (human)x.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
Finding a doctor finding a hospital signing up for MyChart cancer treatment maternity care visiting a patient.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
We followed its long-established process to create a consumer journey and experience worthy of the Premier Health name.<\/p>
At the core, the new experience would take advantage of content personalization so that the consumer journey was tailored to the user making the user feel immediately at home.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t